Helping Non-Followers Understand Your Channel

This post may contain affiliate links. This means I will earn a commission if you use my link to buy the product I am promoting at no extra cost to you.

When you get feedback from someone who is not subscribed to your blog or YouTube or Twitch. It can be a slippery slope. It can be tricky. When I was the small struggling broke YouTuber, I got feedback left and right from people pointing out certain things and telling me to upgrade X. I got tired of telling them that I did not have any money, that I could not afford to upgrade anything. There is the first case. Non-subs will not know your circumstances.

Non-subs will not know your knowledge of audio, video, editing, etc right away; from one video. Maybe, folks, they watch either are experts on those topics or have a team they can pass the feedback off to. Or know someone that can help them.

They give feedback as if I am a professional or like I have a team and not as if I am a noob and no team. On Reddit a user intended to give feedback on a gaming video of mine, however, he said they were long; the wifi would not allow him to view it and watched a vlog instead. At the time the vlog was shot, I did not have money to buy a lav mic and had to use the built-in mic on my phone. He said my voice sounded rough. I have no clue what that meant or what a ‘rough’ voice sounds like. Now a professional in audio/sound would know.

I am not saying to not give me feedback, I am saying you need to give me more than just ‘audio is rough’ ‘the audio was sketchy’ I am NOT a professional therefore those terms are alien to me.

They don’t explain what it means, what causes it, and how to avoid it. Or what steps I can add in Audacity to camouflage it. Which is why I believe they think I know what they mean when I don’t.

Another instance is on one of my Deltarune videos a guy told me to have more emotion. Didn’t give instances where the line(s) was emotional that my commentary didn’t express. I am not a professional actor. I am quite sure actors can tell by content what expression a line is supposed to have. Also by being on the spectrum, I miss social cues so that is another possibility. The non-sub will not know I am autistic and need transparent, understandable feedback.

However subscribers might be more aware of these things. I could have been doing improv with the expression, the guy who said I needed to be emotional would not have know that.

I can’t expect someone who just found me to know everything about my channel from one video.

Another case is I made a video on how to make money with YouTube. This person says ‘buy a new mic’ but did not tell me what they heard wrong. I played the video back and did not see anything wrong. I have been testing out different positions since I bought a mic stand and chances are that video was done during the testing phase. I started getting better stuff around March. Chances are they did not know I was in a testing phase for what position is better. Do you really think I am going to buy a new X if you can’t even tell what you hear or saw wrong? Not that I am cheap but if it was a minor issue it could be fixed with a simple adjustment. Now I don’t intend to sound rude. If it was a minor issue that could have been fixed with repositioning my mic stand or testing out different steps in Audacity etc.

Non-subs will not know you are in the transition phase with your new gear. I mean you will make an unboxing video but you have to remember they may not find it. They could find a video you made BEFORE you got a better X. In my case, my videos are pre-recorded so you will see videos with the old equipment before videos with the new equipment start rolling out.

When I had my vlogging channel, I decided to redo my videos since I figured out how to vlog with my phone. A viewer found a video from before the transition and pointed out the quality is bad. I told them I am reshooting my videos and I made a video letting everyone know so they won’t think it’s a re-upload. The guy said they did not know the video existed.

See? That is what I mean. The guy wasn’t aware I was working on refilming the bad quality videos. He found the poorly shot video before the video announcing I am re-shooting because I didn’t like the quality.

Even if you make a video letting people know you are getting better equipment, there is no guarantee non-subs will find that video first.

Which is why it’s important to cross-link your videos.

Non-subs will not know much about your channel. Which is why it’s important you educate them in a polite matter. For instance, how I constantly had to tell folks I couldn’t afford it when they kept telling me to upgrade this upgrade that.

I follow Roberto Blake and he made a community post about feedback and it’s about where it comes from. He makes some good points.

Rule of thumb, if I don’t understand your feedback, chances are it won’t be considered.

If it’s a one-liner like ‘work on your thumbnails’ won’t get implemented vs telling me what you saw that gave you the impression and what layout fits better. Visuals help me understand better so you can simply DM me an example of what you are looking for.

Oh, before I forget. I’ve gotten comments from people to fix the format when I play games like Undertale. They don’t realize that you CAN’T fix the format. There are no settings to change things like in other games. Non-subs will not know what is possible or not especially if they are used to seeing games like GTA or Call Of Duty where you CAN go in the settings and change the resolution. Once I show them I have no control over the format they will understand.

I mean right off the bat from one video, they need to learn your channel. If I came to your channel, one video won’t tell me everything. I min keep in mind they probably don’t understand your channel yet and you should help them.

For exclusive content, early viewings of my videos, subscribe to my Patreon